While it may seem like a simple business idea and one that can be started by anywhere, starting a window cleaning company certainly needs more thought than that. The more you plan it out, the more likely it is that you will make a success of the venture. After all, it is certainly worth treating it like any other type of company, and it deserves your due care and attention if you plan on making a success of it. Here are a few key elements of a window cleaning company.
Research Your Target Market
Just like starting any other type of business, everything should start off with some clear market research. This should begin with some brainstorming of where you can get to work. While denser areas have the advantage of not having as much distance between houses and not as many windows to clean, there is also more likely to be a higher level of competition as the different services seek to outdo one another. Therefore, you need to know about any competitors in the area, which could be an issue as it is treated like their ‘turf’. However, if you outdo them in professionalism and customer service, it is much more likely that you will be able to overcome this particular problem without an issue.
You also need to seek to research the customer base as a whole. What sort of disposable income are they likely to have available? This can make a big difference on whether or not they are going to want their windows cleaned. You also should think about whether you will be targeting residential clients or mainly focusing on businesses. Ultimately, the higher the level of research that you do, the more likely it is that you will be able to start a successful business as you know exactly what you are getting into straight from the start.
Check Out Any Equipment, Licenses, and Insurance Required
Before you get started, it is worth checking out if there are any specific barriers to entry in your local area. For example, do you need to apply for permission or any licenses from the city? This is worth knowing right from the start, as you simply do not want to fall down at the first hurdle. Next up, you should look to get window cleaning insurance to protect any equipment you have invested in and your business as a whole. Speaking of equipment, you may think that this is a relatively cheap business idea that you can put into practice without much of a cost outlay at all, but it is certainly worth investing in good-quality equipment if you are hoping to do the job well. At the same time, it is worth looking into any legal or tax issues that may arise along the way to prevent these from becoming an issue of any description.More about this topic you can find here.
Profile Your Customer
The more you know about your target market, the better you will be able to target your services directly to them. First of all, you can start by talking to people directly. How often do they need their windows cleaned? Do they need to be present at the property when you are doing the job? In these initial stages, you may need to work some fairly unsociable hours to succeed and put yourself one step ahead of the nearest competition. Think of all of the different buildings that may need window cleaning. While it is fairly obvious that you can simply approach the homeowner if it is a residential property, it may be less clear where you need to go if you are planning on targeting businesses or buildings that are owned by the council. Again, this is where the initial research phase can pay off and makes a big general difference in what you are trying to achieve.
Look into Payment Methods
Obviously, your business is not going to get off the ground quickly unless you get paid. Therefore, it is certainly worth looking into the payment methods that you can accept. While this has traditionally been a cash-only business, it is important that you seek to expand your horizons as fewer and fewer people carry around paper money and coins. Investing in a portable card reader on which you can accept contactless payments can really make a big difference. Rather than just seeking to engage customers on a one-session basis, it can ultimately prove to be a lot more useful if you are able to convince them to become repeat customers with a subscription service. However, it may take the first session to convince them that you are really up to the job.
Give Off the Right Image
Being in the window cleaning business often means approaching people in their home or place of work. As a result of this, you certainly need to make sure that you are giving off the right image of your business. First of all, there is the professional-standard equipment that has already been discussed. Not only this, but you could look at the possibility of wearing a uniform and carrying business cards. This will build your brand and ensure that everything is properly branded in your corporate color scheme. If you create your own website, this can help your company to stand out from the crowd, even starting a simple blog will boost your visibility online. Not only this, but you can also start to entice customers seeking out the services you offer through a simple internet search. Opening up some social media pages can also help to increase trust levels that little bit further. Ultimately, it is all the little things that can add up to boosting your overall reputation.
While starting a window cleaning business may seem highly straightforward, these are just some of the obstacles that you may need to overcome along the way when you initially start up. Ultimately, you need to be prepared to overcome each and every one of them successfully.