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5 Steps to Launching Customer Support via Social Media

Once upon a time, customers dialed up trunklines and were put on hold through endless rounds of badly recorded classical music. Their calls were transferred about a dozen times before they reached someone who could really help. They sent emails detailing their complaints but never got responded to. It was a dark era for customer service, more so, a tough time for customers. | http://www.misgl.com/blog

Customer Support Social Media

On June 06 2014 at Arizona, United States 8 Views

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